starbucks partner hours

Have you ever wondered about the Starbucks Partner Hours program and what it’s all about? As an employee of Starbucks, commonly referred to as a “partner”, you’ve probably heard about it but maybe still have some questions. The program allows partners to volunteer their time for community service events and get paid for those hours. Not a bad deal, right? Through the Partner Hours program, you can choose from a variety of volunteering opportunities in your local community and Starbucks will compensate you for the time. It’s a win-win – you get to support causes you care about and still earn your regular pay.

What Are Starbucks Partner Hours?

Starbucks partner hours refer to the additional paid time off benefits offered to Starbucks employees, known as partners. As a partner, you receive partner hours that can be used for vacation, sick time, or personal days. The number of partner hours you receive depends on your position and how long you’ve been with the company.

For example, as a barista you’ll start with around 80 partner hours in your first year which amounts to roughly 10 days off. The longer you’re employed, the more hours you earn. Shift supervisors and store managers receive significantly more time off.

  • Partner hours roll over year to year if unused but there is a cap on the maximum you can accrue.
  • You can use your partner hours in increments as small as 15 minutes.
  • Requesting time off is done through the Starbucks Teamworks app where you enter the hours you want to use and the dates you’ll be out.

To use your partner hours, you must request the time off at least 7 days in advance for a single day or 14 days for multiple days. Emergencies are an exception, in which case you should notify your manager as soon as possible.

Partner hours are a great benefit that provides flexibility and work-life balance. Whether you want to take an extended vacation or just need a mental health day, your partner hours have you covered. Between the time off, health insurance, free coffee, discounts and other perks, Starbucks does a stellar job of taking care of their partners.

How Partner Hours Work for Starbucks Employees

As a Starbucks partner, you earn paid time off through Partner Hours. Here’s how the program works:

Partner Hours allow you to take paid time off for vacation, sick time or personal days. For every hour you work, you earn 0.06 Partner Hours. So if you work 20 hours a week, you earn about 1.2 hours of paid time off per week.

Using Your Partner Hours

To use your Partner Hours, just submit a request through My Partner Hours on the Starbucks Partner Hub at least 2 weeks before you want to take time off. Your manager will review and approve requests based on business needs. Once approved, you can enjoy your paid time off!

There are a few rules to keep in mind:

  1. Partner Hours can be used in 30-minute increments.
  2. Unused Partner Hours carry over to the next year, but you can only accumulate up to 80 hours at a time.
  3. If you leave Starbucks, any unused Partner Hours will be paid out.

Benefits of the Program

The Partner Hours program is a great benefit for Starbucks partners. It allows you flexibility and paid time off without worrying about strict accrual rates or “use it or lose it” policies. The ability to carry over and get paid out unused hours means your time off really is valuable.

Overall, Partner Hours help create a better work-life balance so you can show up energized and engaged when you are on the clock. And an energized, engaged partner is essential to creating that welcoming Third Place environment Starbucks is known for.

Earning Partner Hours at Starbucks

Now that you’re a Starbucks partner, you’ll start earning partner hours for the time you work. Partner hours determine your pay rate increases and eligibility for certain benefits. Here’s how it works:

Working at Starbucks

Any time spent working at Starbucks counts toward your partner hours, whether you’re serving customers, cleaning, stocking supplies, or attending training. Starbucks calculates your hours based on the start and end times you clock in and out each shift using the partner hours app or time clock in your store.

  • Barista basics training: You earn partner hours for the time spent in initial training to learn how to craft handcrafted beverages, provide great customer service, and work efficiently.
  • Continuing education: Additional partner hours are earned for any on-the-job training, coaching, or certification courses you complete to strengthen your skills.

Non-Working Hours

Certain non-working hours also count toward your partner hours total:

  • Paid time off (PTO): If you take paid vacation, sick time or other approved PTO, you’ll earn partner hours for those hours.
  • Jury duty: Any time spent serving on a jury or court-mandated absence also counts.
  • Bereavement leave: Partner hours are earned for approved bereavement or funeral leave.

Your store manager and the partner hours app or time clock provide ongoing updates on your accumulated partner hours. Typically, you need at least 520 partner hours to qualify for a pay raise, the Starbucks healthcare plan, and other benefits. Consistently earning partner hours through your work, training, and approved paid and unpaid time off is key to progressing in your career as a Starbucks partner.

Using Your Partner Hours

As a Starbucks partner, you receive partner hours as one of your benefits. These hours can be used in several ways to help balance your work and personal life.

Using Your Partner Hours

You can use your partner hours for many purposes. Here are some of the main ways partners utilize their hours:

  • Request time off. The most common use of partner hours is to request paid time off from work. You can use hours to take vacations, attend appointments, or just enjoy a mental health day. Submit time-off requests through the Teamworks app.
  • Adjust your schedule. If you need to come into work late, leave early, or take longer breaks, you can use partner hours to adjust your schedule as needed. Let your manager know as far in advance as possible if you need to make changes to your shift.
  • Cover emergency situations. Unfortunately, unforeseen circumstances like illnesses, injuries, or family emergencies can arise. Your partner hours can be used in these situations to take paid time off for emergency events. Notify your manager immediately if you experience an emergency that requires time away from your shift.
  • Pursue growth and development. Partners can utilize hours for activities that support their growth and development, such as attending training, networking events, or conferences. Discuss opportunities to use hours for development with your manager to gain approval.
  • Donate hours to partners in need. Feeling generous? You have the option to donate a portion of your partner hours to partners facing difficulties who need additional paid time off. Donated hours provide a safety net for partners going through challenging circumstances.

Partner hours provide flexibility and work-life balance for Starbucks partners. Take advantage of this benefit to care for yourself, develop your skills, and support your fellow partners. Using your hours responsibly will lead to greater success and happiness in your role.

FAQ About Starbucks Partner Hours

As a Starbucks partner, you likely have questions about your partner hours. Here are some of the frequently asked questions and answers about Starbucks partner hours:

What are Starbucks partner hours?

Starbucks partner hours refer to the hours you work as an employee or “partner” of Starbucks. Starbucks tracks your partner hours to determine your pay, benefits eligibility, and other work-related details.

How do I check my Starbucks partner hours?

You can check your partner hours on the Starbucks Partner Hours website or mobile app. You’ll need to log in with your Starbucks username and password. Your hours for the current pay period, as well as previous pay periods, will be displayed. It will show your total hours as well as hours for each day.

Why are my Starbucks partner hours important?

Your partner hours determine several important things:

  • Your paycheck amount. You are paid based on the number of hours you work in a pay period.
  • Benefits eligibility. To qualify for benefits like health insurance, you need to average a certain number of hours per week. Starbucks reviews your hours to determine if you meet the eligibility criteria.
  • Paid time off accrual. The amount of paid vacation, sick leave, and personal days you earn depends on the hours you work. More hours mean more paid time off.
  • Scheduling. Your manager may schedule you based on your average weekly partner hours and availability. Consistently working more or fewer hours could impact your scheduling.
  • Performance reviews. Your partner hours and productivity are considered during your annual performance review to determine any pay increases or promotions.

Who should I contact with questions about my Starbucks partner hours?

If you have any questions or concerns about your partner hours, you should contact your store manager or the Starbucks Support Center. They can look into any issues with your hours, make any necessary corrections, and provide clarification on Starbucks’ policies related to partner hours and compensation.


So there you have it, a complete overview of Starbucks’ partner hours program. Now that you understand how it works, you’re equipped to take full advantage of the perks and benefits offered to Starbucks partners. Whether you want to earn free coffee and food, get discounts on merchandise, or participate in exclusive partner events, the partner hours program has something for every Starbucks employee. The best part is that the more hours you work, the more you earn and the bigger the rewards can be. So put on that green apron and get to work—those free lattes aren’t going to earn themselves! With the partner hours program, Starbucks makes it worth your while to be a dedicated partner.

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